Privacy Policy

Valify Dx
Last updated: 3rd October 2025

At Valify Dx, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data when you interact with us:

Name, address, email address, and telephone number
Payment details (processed securely via our payment provider – we do not store card details)
Business or company information (where applicable)
Records of communications (emails, messages, or enquiries)
Website usage data (if you use our website, e.g. cookies, IP address, browser type)

2. How We Use Your Information

We use your personal data to:

Provide and deliver our services
Process invoices and payments
Communicate with you about your enquiry, order, or contract
Keep business and accounting records for legal and tax purposes

3. Lawful Bases for Processing

We process your personal data under one or more of the following legal bases:

Contract – to provide goods or services you have requested
Legal obligation – to comply with tax or accounting laws
Legitimate interests – to run and improve our business

4. Sharing Your Data

We do not sell your personal data.
We may share your information with trusted third parties, including:

Payment processors
Accountants and professional advisers
IT or software providers (e.g. cloud storage, email services)
Legal or regulatory authorities if required by law

5. Data Storage and Security

We take appropriate measures to protect your data from loss, misuse, or unauthorised access.
Your data is stored securely within the UK and/or with reputable providers who comply with UK GDPR requirements.
We retain personal data only as long as necessary for business, legal, or tax purposes.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to certain types of processing

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

7. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can control or disable cookies through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Managing Director
Trading as: Valify Diagnostic Consultantcy Services Ltd
Email: info@valifydx.co.uk